8.6

Hotel De La Cite & Spa Mgallery - Carcassonne

Carcassonne, France
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1 room2 Guests
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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as 

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Address
Place Auguste Pierre Pont, Carcassonne, France, 11000
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Overview

Featuring Turkish steam bath and various massages, Hotel De La Cite & Spa Mgallery is situated not far from Cite de Carcassonne in Carcassonne. This venue is next to Eglise Saint-Nazaire, a 10-minute walk from Chapelle Notre Dame de la Sante.

Location

Situated in Carcassonne's Medieval City district, the accommodation is set 2.4 km from Historic Fortified City of Carcassonne. Narbonne is 61 km from this property. Hotel De La Cite & Spa Mgallery is a short ride from La Bastide Saint-Louis.

Salvaza airport is within a 15-minute drive from Hotel De La Cite & Spa Mgallery.

Rooms

Guests will also enjoy a television with satellite channels, a personal safe and a writing table in the rooms during their stay. The hotel's rooms have hair dryers, dressing gowns and towels along with hypoallergenic pillows and feather pillows.

Eat & Drink

There is a restaurant for guests to enjoy their meal. Guests can enjoy French, European and healthy meals at Le Jardin within 5 minutes' walk of the accommodation.

The hotel offers a buffet breakfast at the price of EUR 28 per person per day. 

Leisure

Guests of Hotel De La Cite & Spa Mgallery have free access to a sauna and facials on-site. Hotel De La Cite & Spa Mgallery offers a lending library and a bar to ensure guests' comfortable stay.

Internet

Wireless internet is available in public areas for free.

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible at a location nearby at EUR 20 per day.

Year renovated:   2008.  Number of rooms:   59.

Former name: Hotel de la Cite

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Facilities
Most popular facilities
Free Wi-Fi

Free Wi-Fi in rooms

Parking

EUR 20 per day

Luggage storage
24-hour services

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

Restaurant

Swimming pool

Seasonal outdoor pool

Spa and relaxation

Jacuzzi

Massage

Turkish bath

Solarium

Spa & wellness centre

Laundry

General

  • Free Wi-Fi
  • Parking
  • Luggage storage
  • 24-hour services
  • Food/ Drinks
  • Swimming pool
  • Spa and relaxation
  • Laundry

Services

  • Valet parking
  • 24-hour room service
  • Housekeeping
  • Bicycle hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Wake up service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining

  • Continental breakfast
  • Restaurant
  • Poolside snack bar
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Secretarial service
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet

Spa & Leisure

  • Seasonal outdoor pool
  • Beach towels
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Solarium
  • Turkish bath
  • Jacuzzi
  • Massage
  • Library
  • Shallow end

Room view

  • Garden view
  • City view

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • VIP room facilities
  • In-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Terrace
  • Wardrobe
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Hair dryer
  • Free toiletries
  • Sink

Self-catering

  • Refrigerator
  • Electric kettle
  • Microwave

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock
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Good to know
Check-infrom 16:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsMaximum capacity of extra beds in a room is 1. 
PetsPets are allowed on request.
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Rooms and availability

Superior Double Room one King Bed
  • Bed options:
    1 King-size bed
  • Room size:

    20 m²

  • Max:
    2 persons
  • Garden view
  • Shower
  • Heating
  • Bathtub
  • Air conditioning
Featuring a view of the garden, this room also includes a safe box, a TV with satellite channels and a study table. Maximum occupancy of this unit is 2 guests. A private bathroom with a shower, a hairdryer and bathrobes is provided. The bedroom has an a king-sized bed.
room details
Family Room
  • Bed options:
    1 King-size bed
  • Room size:

    30 m²

  • Max:
    2 persons
  • City view
  • Shower
  • Heating
  • Bathtub
  • Air conditioning
This family room has a view to the city, featuring satellite TV and ironing facilities. There is a maximum occupancy of 2 people. The private bathroom includes a bathtub, a shower cap and towels. This is a room with 1 king-size bed and 2 single beds.
room details
Classic Room One King Bed
  • Bed options:
    1 King-size bed
  • Room size:

    20 m²

  • Max:
    2 persons
  • City view
  • Shower
  • Heating
  • Bathtub
  • Air conditioning
Featuring Wi-Fi, the classic king room offers television with satellite channels and ironing facilities. The space can accommodate 2 guests. It comes with an adapted bathroom with a bath, shower caps and towels. This room has views of the city.
room details
Junior Suite
  • Bed options:
    1 King-size bed
  • Room size:

    35 m²

  • Max:
    2 persons
  • Shower
  • Heating
  • Bathtub
  • Air conditioning
This room features a wake-up service, a private bathroom, as well as multi-channel television and ironing facilities. This junior suite is 35 m². The unit has 1 king-size bed and 1 sofa bed. Wireless Internet is available.
room details
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Location
Place Auguste Pierre Pont, Carcassonne, France, 11000
  • City landmarks
  • Nearby
  • Restaurants
Castle
Cite de Carcassonne
200 m
Church
Eglise Saint-Nazaire
40 m
1 rue Viollet le Duc
Chateau Comtal
270 m
1 Rue Violet-le-Duc
Chateau et Remparts de la Cite de Carcassonne
200 m
Museum
Museum of the Inquisition
290 m
Museum
School Museum
80 m
Place du Chateau
Buste de Cros Mayrevieille
190 m
CarcassonneFrance
Cathar Castles
150 m
2 rue de la Porte D Aude
La Porte D'aude
90 m
Museum
Maison de la Chevalerie- La Cite
90 m
11 rue du Plo
Cooperative Artisanale de la Cite
150 m
Church
Saint Gimer Church
160 m
A Proximite de la Porte Narbonnaise en Dehors de la Cite
Museum of the Middle Ages
270 m
8 rue Cros Mayrevieille
Porte Narbonnaise
280 m
102 rue Trivalle
Centre Culturel De La Memoire Combattante
440 m
9 Place du grand Puits
La Maison Hantee
220 m
Castle
Festival de Carcassonne
110 m
4 rue Saint Louis La cit\u00E9 m\u00E9di\u00E9vale
Au Four St. Louis
50 m
7 Place Saint Nazaire La Cite
Le Jardin
80 m
3 Rue Raymond Roger Trencavel
Auberge des Lices
170 m
14 rue Saint Louis
Restaurant Comte Roger
100 m
4 rue de la Porte D Aude
Brasserie Le Donjon
110 m
7 rue de la Porte D Aude
L'Ecu d'Or
140 m
7 rue Viollet le Duc La Cite
L'Escargot
240 m
32 rue du Plo la Cit\u00E9
La Table d'Alais
290 m
5 rue du Comte Roger
Le Relais des Chevaliers
140 m
Getting around
Airports
Salvaza (CCF) 7.3 km
Castres-Mazamet (DCM) 61.1 km
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Need a shuttle?
You can book a shuttle, once your reservation is complete.
Reviews
8.6
Great213 reviews
Location9.0
Rooms9.2
Service8.4
Dining9.4
  • 9.4
    Perfect

    Fantastic location, helpful staff and the private parking was available. Liked the classic king room, felt like we were home. The highlight was the brilliant food.

    PaulUnited Kingdom, 
  • 7.0
    Very good

    We were in this hotel this weekend with my future wife. I have to say that the stay was PERFECT! I can't have any complaints, there are always details but the truth is that we were enthusiastic.. The hotel is next to the Basilica of Sant Nazaire, in the heart of the fortified city of Carcassonne and just three minutes from the city's castle.. For me the hotel is like an old medieval palace with French and Provencal style.. Days before my arrival I wrote to the hotel to let them know that during my stay I was going to propose to my wife, they in turn did everything possible to make our stay perfect at all times and finally it was! The treatment of the staff is a 10 from the moment you arrive at the private parking guarded 24 / H which costs 20 euros and pick you up in a small vehicle to take you directly to the hotel and take your bags to the room . When you check in at the reception, the treatment is also 10. They ask you how your trip was, from where you visit them, they thank you for trusting them by choosing them, they explain the room they have assigned you and where the views are and in case you have breakfast included or you want to add it they tell you where they do it. Then the driver who will take you to the hotel will accompany you to your room with your luggage and will give you a guided tour of the hotel explaining each area. And when you finally arrive at the room, he asks you if the room is to your liking and if everything is to your liking. The cafeteria staff is also a 10, they were very attentive at all times during breakfast, very helpful and friendly. The cleaning staff is also a 10, we were lucky enough to meet our room maid and realized that she was above all a hard worker and a great person.

    What I didn't like because of that was the damage to the wardrobe, glass of the exterior terrace door and door handles. It would need a little more maintenance.

    KennethUnited Kingdom, 
  • 8.0
    Great

    Hotel located within the walled city, with very friendly staff who make the effort to speak Spanish, we feel well treated. A hotel very much in keeping with and integrated into the medieval environment. They let us go up to the room hours before 16:00 and gave us a tour of the hotel. Very spacious family room we had a king size bed for us and two big beds for the little ones and they still had room to run and play. Separate bathroom and toilet, with a huge bathtub that delighted the little ones before they went to sleep. We ordered dinner from room service, some macaroni for the kids and a couple of tortillas for us, it was 50 euros including the extra 10 euros for using the service. The good food. The breakfast was correct, not a spectacular buffet, but there was a good assortment of breads, sausages, local cheeses, sweets etc. Everything we tasted was of good quality.

    We arrived before 13:00 at the private parking lot and called the hotel to pick us up. We got tired of waiting and walked up. Although it is close, we have to go through the walls and climb some stairs. The prices of the restaurant are 50 ? minimum, when you arrive they recommend you to reserve a table because it gets full, so it must be worth what they charge you. We ate in the room.

    EricUnited Kingdom, 
  • 10.0
    Perfect

    Wonderful hotel in a magnificent setting. Everthing about the hotel was first class. Its location in the medieval cite of Carcassonne is stunning,and well worth the experience.

    Faultless

    United Kingdom, 
  • 5.4
    Guest rating

    In the walled city. The room had a very pleasant sitting out area.

    Very expensive at almost 1000 Euros for two nights. Expected a lot better. Driving in and out of the walled city was a real nightmare, not for faint hearted.

    United Kingdom, 
  • 10.0
    Perfect

    A luxurious but friendly experience with a fantastic restaurant - it was the highlight of my time in France.

    United Kingdom, 
  • 9.6
    Perfect

    Magical location and grounds. The staff were very helpful and pleasant - and although the hotel was expensive, it was definitely worth the expense. A highlight of our trip to France in 2010.

    United Kingdom, 
  • 9.2
    Perfect

    I loved the location and the whole ambiance

    United Kingdom, 
  • 10.0
    Perfect

    The hotel was fantastic and our room which was a superior double also had a fantastic private terrace with comfortable garden furniture. This was one of the nicest hotels we have ever stayed in. The staff were beyond helpful. It was exceptionally clean and comfortable and we would have no hesitation in reecommending it. It has to be the best hotel in Carcassonne

    We did not have breakfast or dinner at the hotel. Dinner and breakfast we found to be very expensive.

    United Kingdom, 
  • 10.0
    Perfect

    Location, staff, cuisine, design.

    United Kingdom, 
  • 7.4
    Very good

    Building and grounds were impressive.

    Parking and path to hotel was not marked well. Thought the bar was overpriced, probably why we were only ones in there. At checkout printers were not working and waited as second in line for 20 minutes to check out. left bad taste after a nice stay.

    United Kingdom, 
  • 10.0
    Perfect

    This is a terrific hotel in a great location. From the moment we arrived it lived up to expectations. Staff were friendly and very helpful. It was obvious that consideration is given to the nationality of the individual guest as magazines in English were left in the room. Nothing was a problem and I would love to stay there again.

    Would love to have eaten in the restaurant but it was very expensive. Found the duvet and pillows extremely warm.

    United Kingdom, 
  • 9.2
    Perfect

    Not enough light in room -- difficult to read.

    United Kingdom, 
  • 9.6
    Perfect

    Friendly luxury great food

    United Kingdom, 
  • 9.6
    Perfect

    Breakfast was wildly too expensive!!! £50 for the two of us for a buffet!!

    United Kingdom, 
FAQ
Does the property offer facilities for business travelers?
Yes, the business facilities include a business centre, an event hall and a conference room.
What is the earliest and the latest I can check-in?
You can check in from 16:00 till 23:59.
What is the earliest and the latest I can check-out?
You can check out till 12:00.
How far is the city center from the property?
The city centre is located 1 km away.
Are threre any cleaning services provided?
Yes, the hotel offers dry cleaning service and laundry.
What are the on-site dining options?
There is La Barbacane restaurant that offers regional meals.
How can I spend my leisure time at the property?
You can make use of loungers, a shared lounge and a library for your relaxation and pleasure.
Can I have dinner or supper nearby?
Yes, you can have a meal at LA BARBACANE, Le Jardin and Le Petit Saint Nazaire located about 50 metres away.
What room types are available here?
The hotel provides such room types as single room and a standard room.
Address
Place Auguste Pierre Pont, Carcassonne, France, 11000
View map
Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as 

Use Badge
Good to know
Check-infrom 16:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsMaximum capacity of extra beds in a room is 1. 
PetsPets are allowed on request.
+ More- Less
Getting around
Airports
Salvaza (CCF) 7.3 km
Castres-Mazamet (DCM) 61.1 km
+ More- Less
Need a shuttle?
You can book a shuttle, once your reservation is complete.
Check rooms and rates
Check-in
Select date
Check-out
Select date
1 room2 Guests
Tip: Consider options with free cancellation to stay flexible in light of the ongoing outbreak of COVID-19.